HomeRETAIL JOBClicks Group: Shop Assistant / Cashier Clicks Group: Shop Assistant / Cashier RSACAREERS July 06, 2023 Location: South AfricaClosing date: Not SpecifiedClicks Group: Shop Assistant / CashierRole Purpose: To deliver service excellence through efficient customer service, point of sale (POS)operational activities and merchandising in store that leads to a positive customer experience.Responsibilities:To efficiently execute all operational activities at the point of sale in a timely and efficient manner.To maintain high levels of accuracy when scanning merchandise and collecting payment for goodspurchased, including actioning clubcard rewards.To ensure the safe handling of cash at all times.To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve theclubcard participation targets.To make customers aware of promotions in order to positively affect sales and to ensure customers “feelgood and pay less”.To deliver superior customer service by acting as a brand ambassador, being visible and offering afriendly and professional service.To efficiently execute and maintain all merchandising and general housekeeping duties according tostore and visual merchandise standards.To support the Group’s vision to be the customer’s first choice health and beauty retailer by living anddriving the company values.To maintain updated knowledge on products, ranges, promotions and events in order to provide thecorrect information to customers at all times.Requirements:Essential: Grade 12Desirable: Maths 50% and English 50% at Grade 12 levelDesirable / Advantageous: Experience in a customer facing role within a retail/FMCG storeoperations environmentSkills and Competencies:Basic maths calculationsUnderstanding of stock management proceduresPlanning and organising skillsProblem-solving skillsStrong customer orientationGood communication skillsComputer literacyNumeracy skillsKnowledge of customer service excellenceRetail/FMCG background and understanding of merchandising and promotions principlesRelating and networkingFollowing instructions and proceduresDelivering Results and Meeting Customer ExpectationsWorking with peoplePersuading and InfluencingPlanning and OrganisingCoping with Pressures and SetbacksClick on the links below to apply for a positon of your preferred location:Shop Assistant / Cashier – Clicks Eco Boulevard, CenturionShop Assistant / Cashier – Clicks CenturionShop Assistant / Cashier – Clicks Centurion LifestyleShop Assistant Cashier – Clicks Big Bird, Gauteng Tags RETAIL JOB Newer Older
