Job details
Job Title: Service Advisor Branch/Department: Service Company:Â
Lereko Motors Job Type: Classification Permanent
Location: Polokwane
Province: Limpopo
Description
Volvo Truck opens vacancies opportunities for general work at
Lereko Volvo Polokwane
Responsibilities
• The Service Advisor will be responsible to maximize service sales and maintain high levels of customer service
• Maximise service sales by using professional sales techniques
• Ensure the highest level of efficiency and courtesy when dealing with the customer
• To record and update service history and vehicle details accurately
• Mileage of vehicle to be noted on the job card on inspection of the vehicle
• Perform daily follow-ups with customers
• Keep clients updated throughout the day regarding vehicle progress
• Completed jobs are not released without verified payment
• All CPA documentation is completed correctly as required by the Law
• The Company’s quoting policy is adhered to
• payment arrangements are confirmed prior to commencement of job
• Confirm type of job before opening job card
• If customer has service / maintenance plan, ensure authorization is received
• Obtain authorization from customer for any additional work required
• Cash sale policies are adhered to
• Control your vehicles on the work-in-progress report
• Deposits to be taken on jobs over R 20 000
• Pre order forms are completed and signed by the customer
• Warranty job cards are given to Warranty Clerk daily
• All costings must be done on a daily basis and especially prior to collection
• Communicate up-sell items to the customer with correct
authorizations
Qualifications and Experience
• Grade 12
• Customer service and service department on-the-job training
Applications closes on 2019-07-31
How to apply
Apply online
