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Sanlam Glacier Communication Center Graduate Programme 2023


The Sanlam Glacier Communication Center Graduate Programme 2023 intake is currently accepting applications for its Western Cape offices. Be sure to check the minimum eligibility criteria and job description of the role if you’re interested in applying.

About Sanlam

Established in 1918 as a life insurance firm, Sanlam has since expanded its financial services operating all across Africa, Malaysia, India and other select markets. With a global footprint spanning 44 countries, Sanlam counts as one of the 50 largest insurance groups operating internationally.

Sanlam operates five different “clusters” or divisions, namely Investments, Personal Finance, Emerging Markets, Short-term and Corporate Insurance. A department within Sanlam called the Group Office provides strategic direction and support to these clusters, effectively keeping them cohesive and fully functional in reaching their own targets.

The company’s comprehensive suite of investment services includes:

  • Local investments (e.g. investments with guarantees, fixed-term investments
  • International investments
  • Retirement income solutions
  • Retirement savings solutions

Sanlam Glacier Communication Center Graduate Programme 2023

The Sanlam Glacier Communication Center Graduate Programme 2023 intake seeks to provide recent graduates the opportunity to jumpstart their career working with a highly reputable client services team. Based in Tygervalley, Western Cape, Glacier is a division of Sanlam offering specialized investment services that include local investments, international investments, retirement income solutions, and retirement saving solutions.

Key duties and responsibilities

  • Perform inbound and outbound communications with client base over the phone
  • Deliver quality of service that goes beyond customer expectations; build constructive relations with client base
  • Make use of IT systems accurately to ensure effective query handling
  • Escalate calls to the appropriate department only if query resolution is out-of-scope or you’re unable to offer an appropriate resolution
  • Manage more complex issues regarding payment amendments
  • Provide accurate product details in accordance with company protocols and standards

Who should apply?

Applicants must be able to satisfy these basic eligibility requirements to apply for the role:

  • Holds a Financial degree or any relevant qualification
  • 3 to 5 years of relevant work experience
  • Superb written and verbal English communication skills
  • Client-focused and results-oriented
  • Collaborative, resilient, and adaptable
  • Works with a positive and enthusiastic mindset
  • Thrives in a high pressure work environment
  • Strong customer service skills
  • Operates with a high level of integrity, honesty, and respect

How do I apply?

If you meet the programme’s minimum qualifications, register an account on Sanlam’s online job portal to be able to apply. Make sure to ready an updated copy of your resume for uploading. Click/tap on the link below to get started:

Apply for the Sanlam Glacier Communication Center Graduate Programme 2023.

Application Deadline?

No deadline for submission of applications has been set as of this posting.

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